How much is shipping?

Shipping within Australia is a flat $9.95, or free when you spend over $75. International shipping is a flat $24.

How long will delivery take?

Most Australian orders arrive within 3–7 business days. International orders usually take 7–14 business days, depending on your location. You’ll receive tracking details once your order is on its way.

Do you ship internationally?

Yes — we deliver OKA pieces worldwide for a flat $24.

What is your returns policy?

You can return or exchange items within 30 days of delivery, as long as they’re unused and in original condition. Return shipping costs are covered by the customer unless the item is faulty or incorrect.

How do I make a return?

Simply contact us at info@okaaustralia.com and we’ll guide you through the process.

What if my order arrives damaged or faulty?

We’ll make it right. Just get in touch with us as soon as possible, and we’ll arrange a replacement or full refund.

Can I change or cancel my order?

If your order hasn’t shipped yet, we’ll do our best to accommodate changes or cancellations. Contact us quickly and we’ll help.